The 5 Critical Moments in a Negotiator’s Journey to Excellence

Chris Voss

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The 5 Critical Moments in a Negotiator’s Journey to Excellence

Do you want to make the transition to being an excellent negotiator?

No matter where you are on the journey, here are 5 critical steps that you’ll need to take along this path.

  1. The Decision to Get Better
  2. Come to Grips With “No”
  3. Stop Being The Hostage of “Yes”
  4. Empathy is Not Sympathy (or Weakness)
  5. Emotions are “It”.

[see article for deep dive]

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