SaaS renewals and expansion responsibilities (2020)
High-growth companies are:
- Much less likely to have AMs own renewal
- Much more likely to have CSMs own renewal
- Much less likely to have AEs own expansion
- Much more likely to have blended ownership for expansion
[Go to the link below for the full report]
Most relevant during:
GTM Fit phase
Scale phase
PMF phase
Most relevant for:
ACVs < $15K
ACVs $15K-$50K
ACVs > $50K
