How to Scale a PLG sales team

Ed Sim

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Kyle Parrish

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How to Scale a PLG sales team

Must watch with Kyle Parrish, Head of Sales at Figma on

how to make your first sales hire and scale a product led growth team - great timing especially following the deep dive on Figma’s product and TAM expansion in last week’s newsletter

  • when to add the human touch in the PLG journey to guide customers and add value and get strong product feedback
  • use data in early days and have to look at right signals, knowing when to go outbound for a PLG motion
  • need clear product delineation for “upsell” to enterprise tier - usually admin, security and some end user feature to capture more value
  • Quota - start with lower quotas early as sales folks need to make money and over time and as company scales, gradually increase quota

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