B2B customers are buying big online (2020)

Jennifer Stanley

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B2B customers are buying big online (2020)

B2B customers are buying big online

The most notable sign that digital sales have come of age is the comfort B2B buyers display in making large new purchases and reorders online.

The prevailing wisdom used to be that e-commerce was mainly for smaller-ticket items and fast-moving parts. Not so anymore. Notably, 70 percent of B2B decision makers say they are open to making new, fully self-serve or remote purchases in excess of $50,000, and 27 percent would spend more than $500,000.

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